Insurance Claim Professionals

The staff at Jouny Carpet & Air Duct Cleaning offers a wide range of reconstruction expertise, property damage cleanup, and contents restoration as a result of mold, storm, fire, water or other disaster. We are multi-peril insurance repair professionals in both residential and commercial properties. Since 1966, Jouny Carpet & Air Duct Cleaning has provided services to the insurance industry and their policy holding customers to restore more than 2 million properties.

Our staff has extensive restoration, construction, and industry knowledge. We are a community of professionals, who have completely different backgrounds rich in experience. We are licensed and trained using IICRC-sanctioned restoration techniques.


Ready when you or your customers need us, Jouny Carpet & Air Duct Cleaning understands the urgency of property damage emergencies and is committed to the following standards when these situations occur:

  • Thirty minute contact
  • Four hour on-site response
  • Communication with the insurance adjuster within 24 hours
  • Thorough, accurate estimates and documentation
  • Concern and empathy for your customer
  • Continuing Education

The entire industry of property damage restoration can be complex and ever-changing. For these reasons, it is so important to stay current with the knowledge and trends of this industry. That’s why Jouny Carpet & Air Duct Cleaning offers a complete range of continuing education courses for insurance professionals. If you would like more information, or to register for an upcoming course, just give us a call.


Leading insurance companies count on the Jouny Carpet & Air Duct Cleaning network every day to restore the homes and businesses of property owners that have been devastated by damage caused by water, fre, storm and other catastrophes, in conjunction with direct repair programs that have been designed to meet your specifications. Together, we connect the Jouny Carpet & Air Duct Cleaning offices with your policy holders when they need us – 24/7.


The Quality Assurance Center at Jouny Carpet & Air Duct Cleaning was formed to ensure the consistency of program standard compliance and claims file preparation by the Jouny Carpet & Air Duct Cleaning network according to your requirements. Our staff works daily with Jouny Carpet & Air Duct Cleaning offices and client representatives to ensure objectives are met. The overall benefit of this function is to improve program accuracy which results in the faster settlement of claims and cost saving to our clients.

If your policy holder’s home or business has been damaged by water, fire, mold, storm or other disaster, contact us today.


Jouny Carpet & Air Duct Cleaning

provides residential and commercial carpet, upholstery, automobile and duct cleaning services. Located in Dearborn Heights serving the Detroit area for over 25 years.


25150 W Warren

Dearborn Heights MI 48127

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Jouny Carpet & Air Duct Cleaning